Our Publications

Our publications contain key understandings on industry and operational problems and illustrate how innovative solutions derive from the application of human factors and human-centered design methodologies.

These works are available for public review to share lessons learned, stimulate public discussion and hopefully enhance our industries’ ability to create a safe, productive and satisfying work environment.

Operations Practices

Common Operations Failure Modes in the Process Industries.

Better Metrics for Improving Human Reliability in Process Safety.

CCPS Process safety metrics review: Considerations from ASM perspective.

Achieving a Paradigm Shift in Production Effectiveness: Wintershall’s Migration to Remote Controlled Operations.

Improving Operator Performance with Human Factors.

Abnormal Situation Management: NOT by New Technology ALONE

Advanced Technology in Complex Systems: Automation, People, and Culture.

Effective Procedural Practices: ASM Consortium Guidelines Book.

Common Procedural Execution Failure Modes during Abnormal Situations.

A Study of Effective Procedural Practices in Refining and Chemical Operations.

Critiquing Team Procedure Execution.

Situation Awareness for Refining and Petrochemical Process Operators – Not by Technology Alone.

Communication and Coordination Failures in the Process Industries.

Tackle Abnormal Situation Management with Better Training.

Staffing Assessment

A Rational Methodology for Conducting Operations Staffing Assessments.

Improving Process Safety Culture: An Audit Checklist for Effective First-Line Supervision based on Common Operations Failure Modes.

Shaping the Future Role of the Operator.

Workplace Design

Human Factors and the Design of Control Rooms.

Human-Centered Design of Operations: From the Inside Out.

The Interaction between Large Screen Technologies, Overview Displays & Effective Control Room Layout.

Effective Control Center Design for a Better Operating Environment.

Designing for Abnormal Situation Management.

Human-Machine Interface Design

Supporting Operator Situation Awareness with Overview Displays: A Series of Studies on Information vs. Visualization Requirements.

Establishing Human Performance Improvements and Economic Benefit for a Human-Centered Operator Interface: An Industrial Evaluation.

Why gray backgrounds for DCS operating displays? The human factors rationale for an ASM Consortium recommended practice.

Effective Operator Display Design: ASM Consortium Guidelines Book.

Supporting Key Console Operator Interactions through the Control System Interface.

Direct Perception Display for Rule-Based Behavior: Supporting Power Plant Startup with a “Lattice” Display.

Best Practices in Effectively Deploying Mobile Computing Devices for Field Operations: A Survey of Refining & Petrochemicals.

Effective Alarm Management Practices: ASM Consortium Guidelines Book.

Achieving Effective Alarm System Performance: Results of ASM Consortium Benchmarking against the EEMUA Guide for Alarm Systems.

Human Performance Models for Response to Alarm Notifications in the Process Industries: An Industrial Case Study.

After the Alarm Rationalization: Managing the DCS Alarm System.

User-Initiated Notification: A Concept for Aiding the Monitoring Activities of Process Control Operators.

Human-centered Alarm Sounds for Multi-console Control Rooms™.

Early Event Detection: A Prototype Implementation.

The MPC Elucidator: A Case Study in the Design for Human-Automation Interaction.

Collaborative Decision Support for Operations Personnel.